Studio Policies
Payments
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Lesson fees must be paid in advance, either monthly, by term, or annually. Payments can be made via cash, e-transfer, or Stripe.
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Invoices are due by the 1st of each month. Payments received after this date will incur a $25 late fee.
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Costs for books, sheet music, or other materials will be added to your account. Please ensure all materials are stored in a binder or folder to keep them organized.
Scheduling
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Lessons are scheduled weekly and will continue as planned on PA Days. Statutory Holidays are observed, and no lessons will take place on those dates.
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Reserved lesson times are exclusive to each student. If you arrive late, the lesson will end at the scheduled time, as additional time cannot be accommodated.
Attendance & Cancellations
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Missed lessons will not be refunded or credited unless exceptional circumstances apply. Prolonged illness or emergencies may be considered with prior discussion.
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To cancel a lesson, please provide at least 48 hours' notice. If a student is sick, notify the teacher as soon as possible.
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Missed lessons can sometimes be rescheduled, provided sufficient notice is given, and the lesson is rescheduled by the end of the month. Rescheduling is subject to the teacher’s availability.
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Online Lesson Option
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If a student feels unwell but is able to participate, lessons can be conducted online through Facetime, Zoom, or Skype.
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For the safety of all, the teacher reserves the right to cancel or end in-person lessons if a student appears unwell.
Weather-Related Closures:
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In cases of severe weather, you will be notified by text and email if the studio is closing. Online lessons will be offered as an alternative.
Teacher Absences
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If the teacher is unavailable, a make-up lesson or other adjustment will be arranged.
Discontinuing Lessons
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A minimum of one month’s notice is required to discontinue lessons. Any unpaid fees must be settled, and refunds will not be issued for unused lessons.
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Teacher's Right to Discontinue Lessons:
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The teacher reserves the right to discontinue lessons if:
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A student misses three consecutive lessons without notice.
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Payments are not received on time.
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Practice expectations are not met.
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There is persistent negativity or lack of cooperation from the student or their guardians.
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